Frequently Asked Questions
A good place to start with IDpack in the Cloud is to check most common questions.
Go to FAQ
Video Library
Watch our videos and learn more about how IDpack in the Cloud work.
Go to Video Library
The IDpack Cloud (“IDC”) support homepage is the main portal to help answer all your questions.
Please submit a request via our contact form. Please note that we do not offer support over the phone; it is much easier for us to help you via email or LiveChat. We can send screenshots, URLs to documentation, download links, videos and much more.
Documentation is available from the Dashboard when logged in and on each and every page in the system. Click the
Help Center button when logged in.
IDC is moving at an incredible pace, you can read our Changelog here.