The IDpack in the Cloud (IDC) Support homepage is the main portal to help answer all your questions. Please submit a request via our contact form. Please note that we do not offer support over the phone; it is much easier for us to help you via email or LiveChat. We can send screenshots, URLs to documentation, download links, videos and much more.

Documentation is available from the Dashboard when logged in and on each and every page in the system.
Just click the IDC Help button when logged in.