The IDpack Cloud (“IDC”) support homepage is the main portal to help answer all your questions.

Please submit a request via our contact form. Please note that we offer support exclusively through email or LiveChat, which allows us to keep our fees low while providing effective assistance. This approach enables us to share valuable resources like screenshots, documentation links, download links, videos, and more to better support you.

Documentation is available from the Dashboard when logged in and on each and every page in the system. Click the Help Center button when logged in.

IDC is moving at an incredible pace, you can read our Changelog here.

IDpack Cloud is replacing all IDpack for Windows versions.