The Print Queue is available with the IDC Enterprise plan and is part of the Service Bureau feature. The print queue is the solution if you have multiple locations but want to centralize your printing process. Each location can add badges to the queue for printing, and then the Headquarters (HQ) can access the Print Queue to view and manage all badges added in real-time. HQ can print the badges and ship the cards to the respective locations. This eliminates the need to purchase card printers for every location and ensures that only HQ can print badges, enhancing security.
What is a Service Bureau?
A Service Bureau is a centralized service model that allows an organization to manage badge printing for multiple clients, departments, or locations from a single, secure location. Instead of each location or client managing its own card printers and processes, the Service Bureau is the sole badge production provider.
This approach is ideal for organizations that:
- Need to maintain strict security over badge issuance.
- Want to reduce costs by consolidating printing operations.
- Serve multiple clients or internal teams that require custom badge designs.
For example, as a Service Bureau, you can manage and print badges for your customers. When you create users in the User Manager and assign them the “Customer” role, they gain restricted access to the Producer section and their specific projects. This ensures they can submit badge requests without access to administrative features.
Using the Print Queue
From the Print Queue section:
- Click on Record Full Name to open the Producer – Edit Record screen and print the selected record. After printing, click Remove Queue to release the record.
- Click on a Project Name to open the Project Manager – Edit Project screen.
- Click on a User Full Name to open the User Manager – Edit User screen.
You can also print one or multiple badges directly from the Print Queue:
- Select the checkboxes for the records you want to print.
- A menu will appear where you can click Print Preview or Remove from Queue.
- For batch printing or batch removal, select multiple records.